The account's owner can export all the data in the account using the export function.

To export the account:

  • Go to the account settings

  • Click on "Data export" Tab

  • Click on "Export your account"

  • You will receive an email* with several attachments

  • Download all of the attachments in the received email

To get the account's data:

  • Make sure all of the downloaded files are in the same folder

  • Use a free app (For example Archiver) to extract your files: unpack ONLY the file with the "zip" file extension

  • Click on "extract"

  • Save the generated extracted folder of your exported account 

*NOTE: It may take several hours for export data email to be generated and sent to your email.

Did this answer your question?