Infrastructure & Compliance
Labguru Assistant operates on AWS infrastructure, ensuring enterprise-grade security and regional compliance:
Regional deployment: Your data is processed in your designated AWS region
Compliance standards: Meets regional data protection requirements (GDPR)
Secure transmission: All communications are encrypted in transit
Your Data Protection
✅ What We Guarantee
No model training on your data: Your queries and data are never used to train or improve AI models
No data retention by AI: Models process your requests in real-time without storing any information
Session isolation: Each interaction is independent - the AI doesn't remember previous conversations
Data stays in Labguru: Your research data never leaves the Labguru environment
🔒 How It Works
You submit a query to the Assistant
Your request is securely routed through AWS
The AI model processes the request without saving any data
The response is delivered back to you
Only the interaction is logged in Labguru's database
AI Models by Region
Depending on your region, the Assistant may use different AI models:
Claude (Anthropic)
Mistral
Other approved models based on regional availability
All models operate under the same strict privacy standards regardless of provider.
Audit Trail
📝 What Is Recorded
For security and compliance, Labguru maintains an audit trail that captures:
Timestamp of each interaction
User ID making the request
🚫 What Is NOT Recorded
Personal identifiers within queries are not extracted
No separate storage of scientific data mentioned in queries
No sharing with third parties
No cross-account data access
Note that the full query and answer is recorded in the Labguru db.
Access Controls
Role-based security: Respects all Labguru view permission settings
Best Practices for Sensitive Data
While the system is secure, consider these guidelines:
⚠️ Avoid including:
Passwords or access credentials
Patient names or personal health information (unless HIPAA-compliant region)
Proprietary formulas with exact concentrations (use placeholders)
Unpublished genetic sequences of commercial value
✅ Safe to include:
Sample IDs and experiment numbers
General protocol questions
Standard calculations
Published sequences or methods
Compliance & Certifications
The Labguru Assistant infrastructure which is based on Labguru's maintains:
SOC 2 compliance
ISO 27001 certification
FDA 21#11
Data Deletion
Audit logs are retained as long as the Labguru account is active
Audit Logs can be exported for compliance needs